Due to the nature of our products there are NO REFUNDS., only exchanges within 2 days of receipt of product In order to be eligible for exchange the product (wig or exteniions) must be in its original state (unworn, not cut, no alterations/adjustments to the product).
Custom wig orders will be created and shipped within 14 business days after the order is placed. Custom orders cannot be modified once the order is placed.
'READY TO SHIP' wigs will be shipped on the next business day after the order is placed.
We ship Monday-Friday via USPS Priority Mail. There is no shipping on the weekends and holidays.